Orders & Payments

We accept Visa, Mastercard, American Express, Shop Pay, Apple Pay, and other secure checkout options available at checkout.

Yes. All payments are processed through Shopify’s secure encrypted system. We do not store your card details.

Orders can only be modified or canceled within a short time after placing them. Please contact us immediately at support@twentysixdiamond.com

Shipping

Orders are processed within 1–3 business days.

Delivery times:

• Economy Shipping: 5–8 business days

• Standard Shipping: 3–4 business days

Yes. We offer free Economy shipping on all U.S. orders over $50.

We currently ship within the United States.

Returns & Exchanges

We accept returns within X days of delivery. Items must be unworn and in original condition.

👉 For full details, please visit our Refund Policy page.

Yes, exchanges are available for eligible items. Contact us to initiate the process.

Jewelry Care

To maintain shine and longevity:

• Avoid water, perfumes, and chemicals

• Store in a dry place

• Remove before showering or swimming

Our pieces are designed for durability, but proper care will significantly extend their lifespan.

Products & Materials

Our pieces are crafted using high-quality materials designed for both beauty and durability. Material details are listed on each product page

Many of our items are safe for sensitive skin. Please check individual product descriptions for material details.

Gifts

Yes! Our pieces come beautifully packaged and ready for gifting

Absolutely. You can ship directly to the recipient and leave a gift note at checkout.